Frequently Asked Questions (FAQ) - Keyra.Shop

Frequently Asked Questions (FAQ)

 

What do I get with my purchase?

As soon as you make a purchase, you are provided with a 100% genuine Microsoft product key Online Activation and download link for the software. This licence key allows you to activate your product lifetime.


How do I receive my product key?

Your product key will be delivered digitally via email Fast after payment complete,

Check Your Email inbox And Junk Folder. 


How do I download, install, and activate my product?

The process of getting your software up and running and fully activated is easy we provide you download link with a product key to active it lifetime. to make sure your installation and activation process is as smooth as possible, we have compiled a comprehensive set of guides that take you through the process. And in the unlikely event you still have problems, don’t worry. We are here to help. Contact us, and we will assist you immediately.


How long does it take from when I buy the software until I can use it?

We want you to start enjoying the benefits of your new software as soon as you possibly can. To achieve this, we will deliver your product key immediately after payment is received and downloading and installing the software. The speed of your internet and your computer will affect how long this takes, but most people can have the software installed within 20 minutes of their purchase.


Is my purchase protected, and how am I covered?

Yes, your purchase is protected. All our transactions are protected by PayPal Buyer Protection. What this means is that if the product is not as described or you have issues with the product key, this scheme ensures that you get your money back. we are committed to providing first-class customer care. So, if you have any problems with your purchase, we will go to great lengths to resolve any issues.


Help, I have problems activating or installing my product, what can I do?

Don’t worry, we are always here to help with any problems you have with your purchase. please contact us we reply instantly. Our technical support team is committed to helping our customers with any problems that may arise.


Can I use the software on a Mac?

Our products are working for both Windows and Mac depend on what product you are buying you can read that on the title of the product  


Will I get software updates?

Yes, for as long as Microsoft supports the product, you will receive all relevant updates.